Head of Operations (f/m/d)

Permanent employee, Full-time · BERLIN - LI, München - LI

Your Role

We are looking for a Head of Operations (d/m/w) to drive efficiency, automation, and operational excellence at one of Europe’s leading digital wealth managers. In this role, you will lead a growing cross-functional team that designs the system landscape and processes behind areas like customer service, trading, and sales operations.
You will define the strategic direction of LIQID’s operations function, lead the team’s roadmap execution, and champion the use of automation and AI to scale our business. Working closely with product, engineering, sales and senior leadership, you will ensure that LIQID’s operational backbone is robust, efficient, and ready for future growth.

What exactly will you do?

Build, lead, and develop LIQID’s operations team, setting the vision, structure, and culture for operational excellence
Identify inefficiencies, risks, and improvement opportunities, and lead cross-functional initiatives to redesign and streamline core processes
Shape the strategic roadmap for scalable operations, reducing manual effort and enabling growth across customer service, sales, trading, and compliance
Apply emerging technologies such as AI to simplify workflows, reduce complexity, and elevate the client experience
Champion operational excellence as a foundation for great client experiences, ensuring our processes and infrastructure reflect the high standards LIQID and its clients strive for.

What you bring

8+ years of experience in operations, process management, or scaling tech-enabled businesses, ideally in fintech or financial services
A strong track record of leading teams and driving cross-functional transformation initiatives from concept to implementation
Deep understanding of operational workflows and tooling, with a sharp eye for automation and continuous improvement
Experience applying emerging technologies like AI to solve business problems and improve internal efficiency
A structured, hands-on mindset with strong communication skills and the ability to align teams, stakeholders, and leadership around shared goals

What we offer

Diversity: Flat hierarchies and cultural openness make you an integral part of our diverse team of international talents from day one.
Flexibility: We don’t complicate your life. You’ll find the right balance with flexible work models, working hours, and remote work options. 28 days of vacation and two additional days off on December 24 and 31 ensure you have ample time to unwind.
Appreciation: You’ll help shape the future of digital wealth management with us in an innovative, multi-award-winning company on a growth trajectory, with high market relevance and plenty of space for your ideas.
Development: We support your personal and professional growth with an annual development budget of €1,500. Additionally, at the start of your tenure at LIQID, you’ll receive high-quality equipment, including a MacBook, headphones, and a display.
Smart Money: As a LIQIDian, you'll enjoy attractive terms for our investment strategies, a monthly lunch allowance, and exclusive discounts with various providers.
Well-being: Regional organic products keep you fit in the office, and our health initiatives or Health Assistance Program go far beyond that.

What happens next

Introductory call: A short conversation with one of our recruiters to get to know you and share more about the role and team.
Interview with our CTO Jurek: A deeper discussion about your experience, leadership style, and operational expertise.
Meet the team: Visit our Berlin office to get to know the people you will work closely with and get a real sense of our culture, ways of working, and shared ambition.

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About us

We are LIQID, one of the fastest-growing fintechs in Europe. Our purpose is to provide creators, entrepreneurs, and thinkers shaping our future with access to the same opportunities as the world’s most successful investors while balancing the demands of people, planet, and profit.

We offer our clients financial peace of mind through exceptional, curated investment solutions – ranging from the world’s best private equity and venture funds to award-winning wealth management solutions. All delivered via an intuitive digital experience with outstanding personal support. With over €3 billion in assets, we are backed by leading investors from the digital, private equity, and wealth management space, including LGT, Toscafund, HQ Trust, and Project A.

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Your application

Thank you very much for your interest in LIQID. Please fill our application form and upload your documents (max 5MB). If you have problems uploading your documents, please contact careers@liqid.de